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Frequently Asked Questions

Q. What is the check-in and check-out time?
A. Check-in starts from 15:00 and check-out is until 10:00.

Q. Do they offer pick up service?
A. Free shuttle service is available from JR Takayama Station between 13:00-17:30. Please contact the property when you arrive at the train station.

Q. Do you have parking lot?
A. Free private parking is available on site (reservation is not needed).

Q. What is the child rate?
A. One child under 2 years stays free of charge when using existing bed. One child from 2 to 6 years is charged JPY 1600 per person per night in an extra bed. Children 7 years and older will be charged an adult rate.

Q. Is there any hot spring policy?
A. Please note that guests with a tattoo may not be permitted to enter public bathing areas and other public facilities.